Premise

Managing human resources, procurement, and day-to-day operations for a large government entity requires a tailored approach. Off-the-shelf HRMS solutions often fall short of addressing specific government requirements, leading to inefficiencies and reliance on multiple disconnected platforms. Sharjah Broadcasting Authority (SBA), one of the largest government entities in Sharjah, needed a comprehensive and unified solution for its 1,500 employees.

Challenge

SBA faced several critical challenges:

• Existing HRMS solutions were rigid and could not accommodate SBA’s unique workflows.
• Multiple departments relied on different platforms, causing inefficiencies in HR, procurement, and IT support.
• Employees needed a system that provided relevant content dynamically without overwhelming them with unnecessary information.
• Compliance with government regulations, security policies, and integration with existing enterprise tools like SAP and Microsoft Active Directory was essential.
• Managing inventory, vendor relations, and financial processes required seamless integration within the HRMS.

Solution

We designed and developed a fully customized, scalable HRMS that not only met SBA’s requirements but also provided extensibility for future growth. Unlike traditional HRMS solutions, our system was built from the ground up with modularity and scalability in mind, making it suitable for both government and private sector organizations.

Key Features

• Leave Management System: Fully customizable to accommodate SBA’s complex leave policies.
• Evaluation Module: Streamlined yearly performance assessments.
• Fine-Grained Role-Based Access Control (RBAC): Ensured users accessed only relevant data and functionalities.
• Audit System: Comprehensive tracking and reporting for regulatory compliance.
• IT Support Module: Centralized IT ticketing and resolution system.
• Integration with SAP & Microsoft Active Directory: Ensured seamless data synchronization.
• Project Management Module: Managed tasks, deadlines, and project tracking efficiently.
• Analytics Module: Provided actionable insights into HR and operational performance.
• Form Module: Similar to Microsoft Forms, enabling easy custom form creation.
• Announcements, Events & Notifications: Streamlined internal communications.
• AI Integration (Future Roadmap): Automated data retrieval and content generation for emails, circulars, and reports.
• Bilingual Support (Arabic & English): Dynamic translation system ensuring real-time updates within 15 minutes.
• Meetings Module: Calendar management and scheduling for seamless collaboration.
• ERP & Procurement Management: Tracked material requests (MR), store allocations, procurement requests, and purchase order (PO) fulfillment.
• Salary Certificate Generation: Secure management of financial data in full compliance with government regulations.

Dynamic Homepage for Personalized Content

One of the biggest challenges was ensuring employees saw only relevant content. We built a real-time, dynamically generated homepage that displayed the most important and relevant data to each employee in milliseconds. This feature eliminated information overload and significantly improved usability.